We are committed to providing high quality products and services to all our clients, but we know that sometimes things may go wrong. If it does, we would like you to tell us about it so we can put things right. It will also help us to improve our standards.
If you wish to make a complaint, please contact us either by phone, email or letter.
Tel: 01566 457150
Email: [email protected]
Post: Resonance, The Great Barn, 5 Scarne Court, Hurdon Road, Launceston, PL15 9LR
We will get in touch with you to acknowledge receipt of your complaint within two working days. This acknowledgement will also set out how we propose to deal with your complaint, when you can expect to have a full response and what you can do if you feel that the matter has not been satisfactorily resolved.
If your complaint relates to the Social Enterprise Support Fund, please visit the SESF Make A Complaint page and it will outline the dedicated complaints procedure for this fund.
Resonance Limited is a company registered in England and Wales no. 04418625
Resonance Impact Investment Limited, a subsidiary of Resonance Limited, is authorized and regulated by the Financial Conduct Authority (FCA). Firm number 588462.
Disclaimer: This website does not contain, constitute, nor does it form part of, an offer to sell or purchase or a solicitation of an offer to sell or purchase, any securities, investments or financial instruments referred to herein or to enter into any other transaction described herein. Resonance is not providing, and will not provide, any investment advice or recommendation (personal or otherwise) to you in relation to any securities, investments or financial instruments or transactions described herein. Whilst all reasonable care has been taken to ensure the accuracy of the information contained in this website, neither Resonance nor its officers accept any liability for its contents or for any errors or omissions.